This accessibility statement explains how well the Laurea Smart web service complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the online service and how you can give us feedback on accessibility problems.
Laurea University of Applied Sciences is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.
How accessible is the online service?
This online service partly meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.
Did you notice any gaps in accessibility?
We are constantly striving to improve the accessibility of the online service. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.
You can contact us by sending an email to support-smart@laurea.fi / via an online form.
Accessibility monitoring
The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.
Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
Accessibility Requirements website (in Finnish and Swedish)
saavutettavuus(at)avi.fi
Telephone (switchboard) +358 295 016 000
More detailed information on technical accessibility
The Laurea Smart web service is not yet fully accessible.
Content or features that are not yet accessible
Language and images
- The English version has an incorrect language attribute. (WCAG 3.1.1)
- There are missing language markings missing on the site. (WCAG 3.1.2)
- Some images have a lacking or are missing an alternative text. (WCAG 1.1.1)
Using the service
- The page titles in the service are not always descriptive. (WCAG 2.4.2)
- The service is not fully responsive. (WCAG 1.4.10)
- Text does not always scale with the users’ settings. (WCAG 1.4.4)
- There are buttons, links, and other elements that have text that do not meet the contrast requirements. (WCAG 1.4.3)
- Some buttons do not meet the contrast requirements. (WCAG 1.4.11)
- Info-page has links that have the same text but no context. (WCAG 2.4.4)
- A keyboard user cannot change the language, select a payment method or use the site search suggestions. Adding or removing favourites is problematic. Site navigation when the content is zoomed is inaccessible. (WCAG 2.1.1 and 1.4.10).
- Site search results are not in a logic navigation order with a keyboard. (WCAG 2.4.3)
- When reordering available studies, the page refreshes when a user tries to select the correct setting. (WCAG 3.2.2)
- There are buttons and form elements with no name, value or role. (WCAG 4.1.2)
- When filtering and searching for studies, or when adding or removing studies from favourites, there are no status messages. (WCAG 4.1.3)
- The HTML code of the website does not fully meet the specification. (WCAG 4.1.1)
- The page contains elements, that are supposed to be hidden for all users, that can be perceived using a screen reader. (WCAG 1.3.1)
An effort will be made to correct the shortcomings listed in this statement by 31.10.2024.
How have we tested accessibility?
The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements.
The online service was published on 3 April 2024.
This statement was prepared on 14 June 2024.
The statement was last updated on 17 June 2024.
Act on the Provision of Digital Services (306/2019) (in Finnish and Swedish)
